Who said business is not personal? It cannot get more personal

I have always wondered why some people are more successful than other (I mean, most other) people. It is probably a combination of personal charm, smartness, a lot of hard-work, and some luck. But when it comes to leadership the qualities are probably the same, and it’s really less about what you do but more about who you are (as a person): passionate, visionary, engaging, motivating. Think about any leader around you. When a great leader speaks, you listen with all ears, you can’t wait to learn more, you are inspired to think, you can identify with his/her stories, and you want to follow, and you want to take actions.

Our Vice Chairman spoke at a town hall earlier this week on where we stand with our business today and what we will need to do in Q4 in order to meet our targets for 2011. He is a native British with a great deal of humor and personal charisma. When he was highlighting our significant sales performance back in April (best month of the year) he mentioned he “posted the chart on his bathroom door” and “his wife has the same chart tattooed on her back”. It was a joke obviously. Everyone laughed. But the important thing is, guaranteed, there is no way you will forget about this bar chart from April and it will haunt you and drive you for better performance for the rest of the year.

Personally I have always loved leaders who have this “sense of urgency”, which gets reflected in the way they think and the way they talk. I recently watched an interview with Meg Whitman, one of the Fortune top 50 most powerful women in business, the new CEO for HP, former CEO for eBay, and the candidate for Governor of California in 2009-2010, where she commented that politics is tougher than business because politics is very personal (think about personal attacks/no privacy etc). However she goes on to explain that when answering questions in politics, you get away with the so-called “political spin”, which is both expected and accepted by the public; however if you do the same with your employees in a business environment, you will be walked out of the door!

What they won’t tell you about job hunting!

Previously I wrote several articles on job hunting and career advancement but today I would like to share with you a couple of new insights that I have gathered over the past few months that particularly address HOW NOT TO FALL INTO THE TRAPS of so-called job hunting tips. You probably know many of these already, or you may be doing exactly the opposite of these, but it’s okay. These ideas should become common sense to you after you finish reading this piece, so bear with me.

 

1. Recruiters are only helpful when they need you, not when you need them!

The No.1 myth about job hunting is that “headhunters are angels and they will help you to land your next dream job”. Not exactly. First you need to understand how they actually profit from their job. They don’t earn any money from you directly but if the firm decides to hire you then they get paid by the firm. Which means, they will ONLY WANT TO HELP YOU if they think (or better yet, are certain) that you have a very good chance of getting the job! So if you are desperately in need of a job or you don’t necessarily have a strong profile or you behave as if you are hesitant, insecure, and not-that-confident, then the recruiters have absolutely no incentive to help you get connected (it’s sad but that’s the hard truth). This is exactly why you will ALWAYS get the most headhunter calls when you are still at your CURRENT JOB. If you already have a job, which means you are hirable, it immediately makes you more attractive. Does that make sense?

So if you have quitted your previous job or that you just graduated from b-school, you should honestly focus your time, as much as you can, away from recruiters. The only exception is that, i.e. on your LinkedIn profile you have already exhibited a proven strong track record of consistent top performance at multiple big firms, then whether or not you are currently employed is less of an issue.

Maybe there is still a chance to have it all

One of my girlfriends is visiting NY for meetings and she asked me to help her to pick up her wedding gown from Vera Wang the day before. I am so happy for her. You know there are times when you say “good for you” you actually feel “gosh it’s so unfair I cannot believe she is getting this while I didn’t!” But that kind of feeling is not in my dictionary anymore. I am lucky to be surrounded by both guys and girls who are as ambitious, capable, observant, insightful and FUN as myself (sorry I’m complimenting myself again), if not more, and they complement me as a human being, and they inspire me every day to give back more with passion and love.

Ultimately it’s not about a competition after all. It’s about inviting someone to join the life journey with you, to learn, to share, to enjoy; or sometimes, just to sit quietly together while looking out of the window, and maybe laugh, and sing.

 

Treat people right, any people

 

When I was in Hong Kong I went to this Portuguese restaurant once and ordered some baked pork and rice dish. I asked the waiter some standard question on what kind of sauce he recommends, how long it will take, and how big the portion is etc. Apparently he was relatively new and he couldn’t answer half of the questions. I got very impatient. I unintentionally raised my voice and I was at the edge of asking to be served by another waiter. He was embarrassed obviously, and my friend who went with me gave me a very disturbed stare, which I couldn’t quite figure out why at the moment. 

I am scared of competition, and you should too!

I know I have been away for a while. I have been traveling for business (and leisure) in Asia for the past 4 months. I was in Hong Kong, Singapore, Thailand, Macau, and multiple places in Mainland China. I met many interesting people, faced many challenging situations, and there are things that I like and not like about this whole experience, which I will gradually share with you later on. I am also in the process of building a brand new website that will EXPAND the topics of my writing, the bandwidth of knowledge that I am sharing, the broader audience I can reach out to, and the ways how I can communicate to each one of you. I look to launch my new website in the near future by which time my wordpress articles will be migrated. So please stay tuned and I would love to celebrate together with you when that becomes official.

But one thing that has been on my mind for the longest time is: Why am I not relocating back to Asia? I had multiple conversations with senior managers from different teams in our Asian offices, and one of the really senior guys gave me this look when I told him I was born and raised up in China, went to college in the US and have been working in NY ever since, and he almost started yelling at me:

What the hell are you still doing in New York?!

Good Manager and more: 5 things you wanna see in your boss

BEING AN ASSOCIATE is an awkward stage in your professional life; and I think you would agree with me on this. It’s like being a sophomore in college: All of a sudden you don’t receive as much attention as those excited-about-everything Freshmen anymore; at the same time you are still not “experienced” or “qualified” enough to apply to those internships/programs specifically designed for Junior and Seniors.

A couple of examples in line with this:

• In Objective Settings you are expected to use language like “take a leadership role in this project”, but you should be very cautious with language like “managing the project or the team” – Right, if you (being an Associate) are managing the team, why do they need a Director?
• The VP who used to be your supervisor now reports to the same boss as you do. But while the VP is participating in management training programs, you are left behind doing the VP’s job.
• You are responsible for the quality of the work done by your Analyst but he/she doesn’t report to you, so most of the times, he/she doesn’t give a sh** of what you say or intend to have him/her do.
• Let me STRESS that all the above don’t happen often at all in my own case, but nevertheless I guarantee you this is quite universal otherwise.

I consider myself as lucky to be on this assignment overseas.

10 Things I Learned about Managing Work Relationships (and Yourself)

Let’s get started, and if you miss anything else on my blog, this is a MUST READ for 2011!

1. Success is a by-product.

Very few people start off their career knowing what they really want to do. But those who eventually become wildly successful are usually the ones who started off “having fun” with what they do. Having a genuine interest to “play with it” makes it so much easier for you to put passion and efforts into it, and gradually you build up your expertise along the way and naturally you become successful in due time.

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2. It’s all about reactions.

Sometimes it may have to do with luck, but it’s very rare and almost impossible that luck is always on your side. I know it’s been several years, but Stay Hungry Stay Foolish by Steve Jobs is a must read. You don’t need to get cancer yourself to realize what’s important in life.

The magical three words: how to describe yourself in an interview?

I once had a banker friend who told me about his three magic words on his characteristics and qualifications for a banking position:

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1. Good Attitude
2. Attention to details
3. Team player

And the next day, I randomly found a blog post by Investment Banking Interview Prep coming up with EXACTLY the same three qualities.

I was amazed but at the same time very disturbed. I wonder if these are really the answers an interviewer would be looking for; I wonder if it’s just for banking; I wonder if it’s THAT typical, and I wonder if these are really convincing enough, because I had a hard time being convinced!

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I never held a position in banking, so I am not in a position to comment on this but a few of my close friends who claimed to excel in all the three above qualities have either left banking already, or have constantly complained about the long hours, the hierarchy, the shitty work they were dumped upon, and the criticism they got from their Associates/VPs. Yes, maybe as Seth nicely put it in his recent blog post: It’s unreasonable to treat your colleagues and competitors with respect given the pressure you’re under.

People still kill to get into banking, and there’s absolutely nothing wrong about that; but this is not a situation in which I want to put myself, and although I believe I am decently good with the three above qualities, I don’t think they really differentiate myself from anyone else and to some extent these three qualities don’t really address the fundamental issue of who I am as a person. So I came up with the three words below and let me explain why they are profoundly more powerful:

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给，还没有毕业的你们：(My College Experience in the US)

THIS ARTICLE WAS WRITTEN 2.5 years ago, 2 weeks after I relocated to New York from New Haven, originally posted on CUUS (Chinese Undergraduates at United States). I decided to re-post this as I have been bombed by a series of questions on job hunting and life philosophies especially from Chinese students recently; and I realized a lot of examples and thoughts I laid out in this article are still very much applicable to people still at college or just gradated.

I know it’s a long one, and it’s in Chinese, but this is among one of the most precious, profound, informative, yet personal articles I have ever written in my life. So enjoy.

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(首发于CUUS & deniseyezi 个人博客, 转载请注明作者出处)

看了茶茶最近的帖子，有很多感触和启发，也有些许的惭愧。CUUS曾经是我大学生活中的重头戏，在这里应该记载了我的很多快乐，感伤，幸福，以及迷茫。然而我还没有来得及庆祝我的成长，或者还没来得及再宣告原来我依然是一个什么都不懂得孩子，一转眼，就毕业了。

毕业后来到纽约已经近两周了，仿佛这辈子也没有连续两周可以这样清闲而懒散。没有什么需要马上plan,没有什么deadline, 这样的梦幻般的生活却仿佛一下子不习惯。纽约已经燥热了3天，今天晚上一场大雨过后，终于凉快下来。这样的夜，我想，正适合写字。

仅希望——这些我毕业后才终于懂了的事情，你们毕业前就了解吧。

其实我只是想回答一个很简单的问题：在美国的大学四年，我们到底应该做些什么？或者那些看似平常的小事，我们应该怎么做？

以下的一些个人想法和经历，主要是讲几个故事，仅供参考。

 

• 关于人生观价值观—要感恩要控制

最近我遇到一位长得一表人才，家庭条件非常好的移民，IVY league的PhD +MBA, 据他本人说是开过法拉利，乘过私人飞机，交过super model做女朋友。可是认识没几天他突然抱怨，我觉得生活没有意义了，我不知道我到底想做什么，没有什么事情让我感到excited,我觉得我没有任何朋友。。。等等。我就傻了。当然我尽力安慰他，可是我在心里说：你不知道比多少多少人幸运呢！我想不明白他为什么没有感恩的心情，为什么不能对已有的知足。

Top 10 Tips on Getting an Internship & Job

Firstly some updates from me: I know I have been writing about job hunting/networking a lot these days, but coming up next~~~ a post on writing new year objectives for young professionals, and then another post on some exciting advancement in my own career and how I managed to get there!

Also if you like what you see, you might want to consider “subscribing” to my blog via RSS or email, see top right on this web page! And help me to share or tweet the posts you enjoyed reading!

 

Now back to job-hunting~~~

It’s about the time of the year that college students start to get super worried about their “future”, and I feel obliged to write another article on job hunting. A few ladies recently reached out to me for more advice on getting an internship or full-time job (thanks again for complimenting on my blog btw, I am glad if my posts did help you in any way). And before you reach out directly to me again, READ THIS POST!

Please go directly to No.3 on the list if you are in a hurry.

 

5 Unexpected Things I Learned About Life Through TED

This is the best article I ever read. Seriously.

1. We don’t know what we want. 

2. If you tell someone your goal, you’re less likely to accomplish it. 

3. Small details are more important than big ones. 

4. How we think about time determines how well we do. 

5. One pig can be used in 185 different products. 

Yes, if you just spare 2 minutes, read this one.

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Transition to a New Management Role

Remember this: Find out how people want to be treated and treat them that way. If you do, you will be very successful.

So the big firm or the small firm?

At some point you are going to ask yourself: Do I want to be a small fish in a big pond or a big fish in a small pond? It’s a tough decision.

A big fish in a small pond can be an attractive idea to everyone. Some headhunter called me again yesterday, another marketing/investor relations/client-facing position at another boutique fast-growing HF. More freedom, more flexibility, and more money: the rosy picture of the so-called “fast-track”.

I would by no means want to discourage those who want to really step up in their career, but before you get too much ahead of yourself, take a moment to think about the following:

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Success here doesn’t promise your greatness there

You might be very good at a big firm, but chances are this it not because of who you are and what you are capable of (of course these matters big time too), but more importantly because of the training you get, the resources you have at your disposal, and the whole supporting platform that lies in every aspect of your work life.

What can you do today to make your tomorrow easier?

I would like to share with you the most concise and brilliant answer to this question which I just learned this past weekend. I owe it to Mr. Xinjun Liang, the CEO and Vice Chairman of Fosun Group, and I agree with every single point of the 4 points he made below.

Money (钱)

This is not about how much money you are making today or how much money you can make tomorrow. This is about if there are people out there having the money and having a belief in you, so that one day when you need to make a bigger decision about your career, i.e. start your own enterprise, you don’t need to worry about the initial funding. 

People (人)

What Happened to the Moonlight?

I wrote this a while back but would like to repost this today in memory of my bright college years.

I finally went back to Yale again last weekend for the 2009 commencement. It’s been exactly a year, everything’s still the same; everything’s so different. My fellow Piersonites reminded me of Toads, last change dance, Myrtle Beach, fencing club, Feb club, commencement ball, and etc. I was thrilled to discover K and S are coming to midtown NY to work too, and we were already discussing our lunch plans. Well, plan is always just a plan. I haven’t even officially scheduled one lunch with my former schoolmate in McKinsey right across the street yet. New York is so big; New York is so small.

“So today I will not insult you by calling you ‘the best and the brightest’ of your generation. Instead, I will call you ‘darned smart and really good-looking,'” class day keynote speech, Christopher Buckley, Yale class of ’75, writer. I was a little bit disappointed initially, think about Tony Blair from last year, but soon I got totally fascinated by his humor and attitude. “Say cool lines”, he reminded us, and “Perhaps most amazing, most cool of all, America finally elected its first African American president. A Harvard man,” Buckley said, with feigned disdain. “Okay. But remember — it might not have happened if it hadn’t been for a Yale man, George W. Bush.”

Of course most importantly, he challenged the fundamental way of supposed-to-be profound philosophical thinking. According to him, “whatever!” is the ultimate answer to life’s most existential problems, and “it’s just brilliant and philosophically air-tight.” To be or not to be – whatever! The only thing we have to fear is fear itself – whatever! But whatever life holds in store for you, remember the words of that most quotable of American philosophers, Yogi Berra: “When I come to a fork in the road, I take it.” And finally…he said “Whatever else life holds in store for you, and may it hold every blessing and every happiness, there’s one very cool line that you can already say: Yale, 2009 – whatever!”

10 Rules on Communication

Just want to share the below: (I like No.6 and No.10 the best)

1. Be passionate, but not petulant
2. Be genuine about your feelings, but not inappropriately so
3. Keep your inner child on an adult leash
4. Don’t be grandiose, period. It’ll get you in trouble more times than not
5. Always remember who you are and whom you represent
6. You may be an owner, but you don’t own people, so don’t behave as if you do
7. It’s a business; don’t take rejection personally, and if you do, don’t communicate that
8. If you’re emotionally charged, don’t say it or hit the send button; wait a day
9. You’re more likely to self-destruct by communication than any other way
10.  Maintain a sense of humor and humility

Find the original article below:

Dan Gilbert Letter: Leadership Communication 101

And finally, get it done elegantly

The first day on the job I sat down with one of my managers. After going through the major tasks and responsibilities and the organization of the team, I said, I really want to do a good job, so I’m wondering what are the major expectations you have on me as an analyst? 

My manager smiled: well there are three folds basically: get your job done; get it done well and efficiently; get it done elegantly. He said yes client relationship management and communication is, at the end of the day, an art. It is hard to explain what kind of “elegance” is involved but you will understand along the way. 

And it’s been two years since, and then finally I realized what it means to do your job “elegantly”. It means say what you have to say and do what you have to do At EASE. Never be desperate. Never freak out. No matter how dire the situation may be. 

What You Need to Know: From Analyst to Associate

There is something you need to understand when you think about moving up the ladder: There is no job that will make you happy 100% of the time, especially at junior level.

A lot of the better paying jobs are intense, demanding, has long hours, and sometimes your coworkers are mean. So what? That is exactly what you signed up for. You need to deal with the pressure, the hard work and all the other mess if you want to move up to the next level. If you can’t, feel free to go somewhere else that does not require you to be good at so many things. And honestly it’s okay too.

But it doesn’t have to be this hard all the time. Attitude is the key and if you always look at things from a positive perspective you can enjoy your work more, and at the same time, gain more respect from other people.

The BP Situation

What is amazing about this country, for someone coming from a totally different cultural and politial background, is that people are ridiculously creative at laughing at each other.

They are surprisingly open and honest about their criticism, and at the same time so sharp and funny with their sarcasm. You can’t believe how they find these correlations; you can’t imagine how smoothly they connect all the dots; but guaranteed, you will be immediately absorbed, amazed, and toughed by the bigger issues the pictures/videos are intended to portray.

To make your laugh, and to make you think: what do you think of “BP spills coffee”?

If you ever wonder what motivates us

I remember when I was at college I always saw people doing crosswords, while they’re having breakfast in the dining halls, while they’re bored at econ classes, while they’re waiting for their friends to show up in the coffee shop. I was always amazed and confused: why so many people enjoy and seems like couldn’t stop doing crosswords? So I asked around, and the answer I got was: “I don’t know, but the more you do it the better you get, guess that’s what makes me happy.”

 

This resonates with the idea of “mastery” in the following video. You should watch this if you ever wonder about what motivates us, and I guarantee that you will be more than surprised.

Here we go:

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Why Don’t YOU Just Do it?

In our Women’s Initiative launch event, our COO mentioned while she was in Boston last week, one of the women in the audience came up to her after the speech and suggested: I’ve noticed we typically have a lot of male speakers in our analyst training classes in the past. As we have quite a few female analysts joining this summer, it might make sense to invite more female speakers to present themselves at the training.

The COO said: it was a great idea. I will definitely communicate this to the representatives in HR who put together the incoming class training. But wait a minute. Why should I be the person doing this? This is YOUR idea so why don’t YOU just do it yourself? Why don’t you get in touch with the people responsible for this directly? Why don’t you provide some ideas and/or topics our female leaders could cover, and you could even be a speaker yourself!